{"id":147,"date":"2021-12-15T12:50:11","date_gmt":"2021-12-15T10:50:11","guid":{"rendered":"https:\/\/liquidred.wpengine.com\/?page_id=147"},"modified":"2024-02-19T15:42:41","modified_gmt":"2024-02-19T13:42:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.liquid-red.com\/za\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\t<section class=\"section dark\" id=\"section_946875138\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"600\" src=\"https:\/\/www.liquid-red.com\/za\/wp-content\/uploads\/sites\/5\/2023\/12\/Bathroom-asseccories-liquid-red.webp\" class=\"bg attachment- size-\" alt=\"LiquidRed - FAQ Header\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1220116921\">\n\n\t<div id=\"col-165014210\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2153630455\" class=\"text\">\n\t\t\n<h1><span class=\"thin-font\" style=\"font-size:70%\">LIQUIDRed <\/span><br \/><span data-line-height=\"xs\" style=\"font-size:140%\"><b>Frequently Asked Questions<\/b><\/span><\/h1>\n\t\t\n<style>\n#text-2153630455 {\n  font-size: 2rem;\n  text-align: left;\n  color: rgb(255,255,255);\n}\n#text-2153630455 > * {\n  color: rgb(255,255,255);\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"lead\">Find all the answers to Frequently Asked Questions on LIQUIDRed Products<\/p>\n<p>We\u2019re passionate about bringing great design, quality and innovation to bathrooms across South Africa and the World at affordable prices. From how we package our products, to how we test them, to how they mount on a bathroom wall, it\u2019s clear we are a family obsessed with every little detail. Just see the effect it has on your bathroom.<\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-165014210 > .col-inner {\n  padding: 30px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_946875138 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 300px;\n}\n#section_946875138 .section-bg-overlay {\n  background-color: rgba(0, 0, 0, 0.3);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_829719180\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_829719180 {\n  padding-top: 15px;\n  padding-bottom: 15px;\n  background-color: #8bdbdb;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_124543670\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-755903685\">\n\n\t<div id=\"col-1332524078\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-745758397\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-745758397 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3194715100\" class=\"text\">\n\t\t\n<h2>Tapware<\/h2>\n\t\t\n<style>\n#text-3194715100 {\n  font-size: 1.2rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1089856232\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1089856232 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1356983815\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1356983815-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1356983815-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Basin Mixers: Are they water-saving?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1356983815-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1356983815-label\" >\n\t\t\t\n\t<div id=\"text-2273557815\" class=\"text\">\n\t\t\n<p>The standard flow rate for the LIQUIDRed Basin Mixer is approximately 8 litres per minute. If you want to reduce water consumption even further, you could order a water-saving aerator as an optional extra which reduces the flow rate to approximately half to 4.5 litres per minute.<\/p>\n\t\t\n<style>\n#text-2273557815 {\n  color: rgb(0,0,0);\n}\n#text-2273557815 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3201048278\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3201048278-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-3201048278-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Basin Mixers: What could cause a leaky connection on a braided connector hose?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3201048278-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3201048278-label\" >\n\t\t\t\n\t<div id=\"text-3707467035\" class=\"text\">\n\t\t\n<p>Make sure that the braided connectors have not been twisted and also that they are free of tension. If there is tension, then a longer length braided connector would need to be used. Also check the seals to make sure they are not damaged and if they are, then they would need to be replaced.<\/p>\n\t\t\n<style>\n#text-3707467035 {\n  color: rgb(0,0,0);\n}\n#text-3707467035 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3673488653\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3673488653-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-3673488653-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Basin Mixers: What could cause leaking just below the lever?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3673488653-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3673488653-label\" >\n\t\t\t\n\t<div id=\"text-3638136148\" class=\"text\">\n\t\t\n<p>Check the aerator, if there is dirt in the aerator then it is a possibility that the water pipes have not been flushed properly during installation and it is also possible that the cartridge has been damaged. If there is dirt or soil present in the aerator, remove it and clean it. Also check the cartridge by removing it and rinsing it with water, then re-sit the cartridge correctly. If it continues to leak, then replace the cartridge.<\/p>\n\t\t\n<style>\n#text-3638136148 {\n  color: rgb(0,0,0);\n}\n#text-3638136148 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3194102640\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3194102640-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-3194102640-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Basin Mixers: What could cause low water flow?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3194102640-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3194102640-label\" >\n\t\t\t\n\t<div id=\"text-1766013063\" class=\"text\">\n\t\t\n<p>Low flow rate could be caused typically by dirt clogged in the aerator. You will need to remove the aerator and clean it in order to restore the water flow. Also check the angle valves have been opened fully and check the overall water pressure in your home.<\/p>\n\t\t\n<style>\n#text-1766013063 {\n  color: rgb(0,0,0);\n}\n#text-1766013063 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-669098144\" class=\"accordion-item\">\n\t\t<a id=\"accordion-669098144-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-669098144-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Basin Mixers: Why are there two different heights?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-669098144-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-669098144-label\" >\n\t\t\t\n\t<div id=\"text-2217075859\" class=\"text\">\n\t\t\n<p>We stock 110mm and 210mm high Basin Mixers. The 210mm is used for a counter-top basin where the Mixer would be installed on the counter-top. Whereas the 110mm Mixer would be installed on the basin.<\/p>\n\t\t\n<style>\n#text-2217075859 {\n  color: rgb(0,0,0);\n}\n#text-2217075859 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3905401900\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3905401900-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-3905401900-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Basin Mixers: When I turn my lever to the left, cold water comes out and when I turn it to the right, hot water comes out. What's wrong?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3905401900-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3905401900-label\" >\n\t\t\t\n\t<div id=\"text-3190988673\" class=\"text\">\n\t\t\n<p>The hot and cold braided connectors have been swopped around. Shut off the water at the angle valves and swop over the braided connectors.<\/p>\n\t\t\n<style>\n#text-3190988673 {\n  color: rgb(0,0,0);\n}\n#text-3190988673 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-542086080\" class=\"accordion-item\">\n\t\t<a id=\"accordion-542086080-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-choose-a-shower-mixer-with-a-diverter?\" aria-expanded=\"false\" aria-controls=\"accordion-542086080-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Why choose a Shower Mixer with a Diverter?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-542086080-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-542086080-label\" >\n\t\t\t\n\t<div id=\"text-560869148\" class=\"text\">\n\t\t\n<p>The Shower Mixer with Diverter is used in conjunction with the Hand Shower. If you are not using a Hand Shower, then you can opt for the standard Shower Mixer.<\/p>\n\t\t\n<style>\n#text-560869148 {\n  color: rgb(0,0,0);\n}\n#text-560869148 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1592170286\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1592170286-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1592170286-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Shower Rose: What could cause low flow rate?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1592170286-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1592170286-label\" >\n\t\t\t\n\t<div id=\"text-3220819064\" class=\"text\">\n\t\t\n<p>Lime scale build up over the tiny rubber holes could cause low water pressure. To clean the shower rose, simply run your finger over the rubber holes with the water running to loosen the lime scale which should just fall away. Also check the water pressure in your home.<\/p>\n\t\t\n<style>\n#text-3220819064 {\n  color: rgb(0,0,0);\n}\n#text-3220819064 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3631106569\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3631106569-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-product-guarantee?\" aria-expanded=\"false\" aria-controls=\"accordion-3631106569-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the product guarantee?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3631106569-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3631106569-label\" >\n\t\t\t\n\t<div id=\"text-2289506783\" class=\"text\">\n\t\t\n<p>LIQUIDRed\u00a0Basin &amp; Shower Mixers are guaranteed for a period of 12 years from date of purchase against any manufacturing defects.<br \/>The Shower Rose, Shower Arms, Hand Showers and Shower Hose are guaranteed for a period of one year from date of purchase against any manufacturing defects. Special colour finishes are guaranteed for a period of 12 months against any manufacturing defects.\u00a0<br \/>Caution: \u00a0During installation make sure you are using the correct tools to prevent surface damage on all products.<\/p>\n\t\t\n<style>\n#text-2289506783 {\n  color: rgb(0,0,0);\n}\n#text-2289506783 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"gap-1476992300\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1476992300 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3751892613\" class=\"text\">\n\t\t\n<h2>Bathroom Accessories<\/h2>\n\t\t\n<style>\n#text-3751892613 {\n  font-size: 1.2rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1613685892\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1613685892 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1273473261\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1273473261-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-the-wonder-mount-liquidred-bathroom-accessories-easy-to-install-and-can-i-install-them-myself?\" aria-expanded=\"false\" aria-controls=\"accordion-1273473261-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Are the Wonder-Mount LIQUIDRed bathroom accessories easy to install and can I install them myself?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1273473261-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1273473261-label\" >\n\t\t\t\n\t<div id=\"text-2918200865\" class=\"text\">\n\t\t\n<p>Yes. We have designed a unique mounting system called the Wonder-Mount which is easy to install yourself. For more information, you can watch the video\u00a0<a href=\"https:\/\/youtu.be\/xzEizwan2Dw\">here<\/a>.<\/p>\n\t\t\n<style>\n#text-2918200865 {\n  color: rgb(0,0,0);\n}\n#text-2918200865 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2157631040\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2157631040-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-red-plastic-part-for-that-has-been-supplied-with-my-liquidred-bathroom-accessories?\" aria-expanded=\"false\" aria-controls=\"accordion-2157631040-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the red plastic part for that has been supplied with my LIQUIDRed bathroom accessories?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2157631040-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2157631040-label\" >\n\t\t\t\n\t<div id=\"text-3034557909\" class=\"text\">\n\t\t\n<p>This is a mounting templates that has been designed to make installation easier and show you where you need to drill the holes, it also means that you don\u2019t need to use a tape measure. The plastic part can be disposed of after the holes have been drilled.<\/p>\n\t\t\n<style>\n#text-3034557909 {\n  color: rgb(0,0,0);\n}\n#text-3034557909 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4154046306\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4154046306-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-installation-parts-are-supplied-with-my-liquidred-bathroom-accessories?\" aria-expanded=\"false\" aria-controls=\"accordion-4154046306-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What installation parts are supplied with my LIQUIDRed bathroom Accessories?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4154046306-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4154046306-label\" >\n\t\t\t\n<p>Wall fasteners for masonry installation are supplied as standard and are visible through a see-through window on the back of the packaging.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2421698586\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2421698586-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-product-guarantee?\" aria-expanded=\"false\" aria-controls=\"accordion-2421698586-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the product guarantee?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2421698586-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2421698586-label\" >\n\t\t\t\n\t<div id=\"text-4229383557\" class=\"text\">\n\t\t\n<p>LIQUIDRed bathroom accessories are guaranteed for a period of 5 years from date of purchase against any manufacturing defects. Special colour finishes are guaranteed for a period of 12 months against any manufacturing defects.<\/p>\n\t\t\n<style>\n#text-4229383557 {\n  color: rgb(0,0,0);\n}\n#text-4229383557 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-607832056\" class=\"accordion-item\">\n\t\t<a id=\"accordion-607832056-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-607832056-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Ladder Rails: Are they heated?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-607832056-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-607832056-label\" >\n\t\t\t\n\t<div id=\"text-4095591137\" class=\"text\">\n\t\t\n<p>No, these are not heated. The ladder rails have been designed as a unique bathroom feature for beautiful storage.<\/p>\n\t\t\n<style>\n#text-4095591137 {\n  color: rgb(0,0,0);\n}\n#text-4095591137 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"gap-740639953\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-740639953 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3151871808\" class=\"text\">\n\t\t\n<h2>General<\/h2>\n\t\t\n<style>\n#text-3151871808 {\n  font-size: 1.2rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1582222917\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1582222917 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-890910188\" class=\"accordion-item\">\n\t\t<a id=\"accordion-890910188-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-care-for-my-liquidred-chrome-products?\" aria-expanded=\"false\" aria-controls=\"accordion-890910188-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I care for my LIQUIDRed Chrome products?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-890910188-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-890910188-label\" >\n\t\t\t\n\t<div id=\"text-3471162069\" class=\"text\">\n\t\t\n<p>Use water and a soft cloth to clean. If dirt and lime-scale have accumulated on the surface of the mixers only use cleaners with a citric-acid base. Rinse the fittings with sufficient clean water to remove all cleaning agent before drying. Use a soft clean cloth to polish dry.<\/p>\n<ul>\n<li>DO NOT use general house-hold cleaning agents as these can contain chlorine or other acids.<\/li>\n<li>DO NOT leave the cleaning agent on the fitting for an extended period.<\/li>\n<\/ul>\n<p>Suitable cleaning agents:<\/p>\n<ul>\n<li>Use cleaners with a citric acid base only.<\/li>\n<li>We recommended that you only use cleaning agent specially developed for chrome fittings.<\/li>\n<li>Read and follow the instructions on the cleaning agent packaging.<\/li>\n<li>The cleaning spray should be sprayed onto the cloth and not directly on to the chrome fitting.<\/li>\n<\/ul>\n<p>UNSUITABLE cleaning agents and cleaning materials:<\/p>\n<ul>\n<li>DO NOT USE Tile Grout cleaner or any other cleaner with an acid (with the exception of citric-acid) or chlorine (bleach) base.<\/li>\n<li>DO NOT USE any abrasive cleaning materials or pads.<\/li>\n<li>DO NOT USE cleaners with abrasive particles or scouring powders.<\/li>\n<\/ul>\n\t\t\n<style>\n#text-3471162069 {\n  color: rgb(0,0,0);\n}\n#text-3471162069 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3122653234\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3122653234-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-care-for-my-liquidred-special-colour-finish?\" aria-expanded=\"false\" aria-controls=\"accordion-3122653234-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I care for my LIQUIDRed special colour finish?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3122653234-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3122653234-label\" >\n\t\t\t\n\t<div id=\"text-3619373114\" class=\"text\">\n\t\t\n<p>To maintain the original condition of your special finish, it is important that the products are cleaned regularly, and no soap residue or any other bathroom products residue is allowed to dry on the product.<\/p>\n<ol>\n<li>Daily Cleaning<\/li>\n<\/ol>\n<p>Clean daily only using warm water and dry off with a soft cloth.<\/p>\n<ul>\n<li>DO NOT USE Tile Grout cleaner or any other cleaner with an acid (with the exception of citric-acid) or chlorine (bleach) base.<\/li>\n<li>DO NOT USE any abrasive cleaning materials or pads.<\/li>\n<li>DO NOT USE cleaners with abrasive particles or scouring powders.<\/li>\n<\/ul>\n<ol>\n<li value=\"2\">Toothpaste, Shaving Cream, Hand Soap and other bathroom products<\/li>\n<\/ol>\n<p>DO NOT allow nay reside to dry off on the products. Immediately rinse off with warm water and dry with a soft cloth. \u00a0<\/p>\n<ol>\n<li value=\"3\">Chipping of the surface<\/li>\n<\/ol>\n<p>As some of the colour finish surfaces are coated, it is possible to damage the surface which is not covered by the guarantee. DO NOT bump with hard objects.<\/p>\n\t\t\n<style>\n#text-3619373114 {\n  color: rgb(0,0,0);\n}\n#text-3619373114 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2016586704\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2016586704-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-order-spare-parts?\" aria-expanded=\"false\" aria-controls=\"accordion-2016586704-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I order spare parts?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2016586704-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2016586704-label\" >\n\t\t\t\n\t<div id=\"text-2583621989\" class=\"text\">\n\t\t\n<p>Yes, we keep stock of various consumables. For more information contact LIQUIDRed or an authorised stockist or reseller. Click here to find a store near you.\u00a0<a href=\"https:\/\/www.liquid-red.com\/Find-a-Retailer\">Find a Retailer<\/a><\/p>\n\t\t\n<style>\n#text-2583621989 {\n  color: rgb(0,0,0);\n}\n#text-2583621989 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_124543670 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_124543670 .section-bg-overlay {\n  background-color: rgba(250, 250, 250, 0.5);\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-147","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - LIQUIDRed RSA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.liquid-red.com\/za\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - LIQUIDRed RSA\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.liquid-red.com\/za\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"LIQUIDRed RSA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LiquidRedAfrica\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-19T13:42:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/faq\\\/\",\"name\":\"FAQ - LIQUIDRed RSA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/#website\"},\"datePublished\":\"2021-12-15T10:50:11+00:00\",\"dateModified\":\"2024-02-19T13:42:41+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/#website\",\"url\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/\",\"name\":\"LIQUIDRed RSA\",\"description\":\"Bathroom Accessories, Taps and Towel Ladders\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/#organization\",\"name\":\"LiquidRED\",\"url\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2021\\\/12\\\/Liquidred-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2021\\\/12\\\/Liquidred-logo.png\",\"width\":633,\"height\":100,\"caption\":\"LiquidRED\"},\"image\":{\"@id\":\"https:\\\/\\\/www.liquid-red.com\\\/za\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/LiquidRedAfrica\\\/\",\"https:\\\/\\\/www.instagram.com\\\/liquidred_africa\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UC4mcTKaYCE0Ylp3mDYBQ6OQ\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - LIQUIDRed RSA","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.liquid-red.com\/za\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - LIQUIDRed RSA","og_url":"https:\/\/www.liquid-red.com\/za\/faq\/","og_site_name":"LIQUIDRed RSA","article_publisher":"https:\/\/www.facebook.com\/LiquidRedAfrica\/","article_modified_time":"2024-02-19T13:42:41+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.liquid-red.com\/za\/faq\/","url":"https:\/\/www.liquid-red.com\/za\/faq\/","name":"FAQ - LIQUIDRed RSA","isPartOf":{"@id":"https:\/\/www.liquid-red.com\/za\/#website"},"datePublished":"2021-12-15T10:50:11+00:00","dateModified":"2024-02-19T13:42:41+00:00","breadcrumb":{"@id":"https:\/\/www.liquid-red.com\/za\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.liquid-red.com\/za\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.liquid-red.com\/za\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.liquid-red.com\/za\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.liquid-red.com\/za\/#website","url":"https:\/\/www.liquid-red.com\/za\/","name":"LIQUIDRed RSA","description":"Bathroom Accessories, Taps and Towel Ladders","publisher":{"@id":"https:\/\/www.liquid-red.com\/za\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.liquid-red.com\/za\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.liquid-red.com\/za\/#organization","name":"LiquidRED","url":"https:\/\/www.liquid-red.com\/za\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.liquid-red.com\/za\/#\/schema\/logo\/image\/","url":"https:\/\/www.liquid-red.com\/za\/wp-content\/uploads\/sites\/5\/2021\/12\/Liquidred-logo.png","contentUrl":"https:\/\/www.liquid-red.com\/za\/wp-content\/uploads\/sites\/5\/2021\/12\/Liquidred-logo.png","width":633,"height":100,"caption":"LiquidRED"},"image":{"@id":"https:\/\/www.liquid-red.com\/za\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/LiquidRedAfrica\/","https:\/\/www.instagram.com\/liquidred_africa\/","https:\/\/www.youtube.com\/channel\/UC4mcTKaYCE0Ylp3mDYBQ6OQ"]}]}},"_links":{"self":[{"href":"https:\/\/www.liquid-red.com\/za\/wp-json\/wp\/v2\/pages\/147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.liquid-red.com\/za\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.liquid-red.com\/za\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.liquid-red.com\/za\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.liquid-red.com\/za\/wp-json\/wp\/v2\/comments?post=147"}],"version-history":[{"count":3,"href":"https:\/\/www.liquid-red.com\/za\/wp-json\/wp\/v2\/pages\/147\/revisions"}],"predecessor-version":[{"id":5748,"href":"https:\/\/www.liquid-red.com\/za\/wp-json\/wp\/v2\/pages\/147\/revisions\/5748"}],"wp:attachment":[{"href":"https:\/\/www.liquid-red.com\/za\/wp-json\/wp\/v2\/media?parent=147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}